Due to the nature of our products, we do not accept returns or exchanges for any food items. This includes our meat, platters, sides, sauces, beers & cocktails. If there is a problem with your order, please get in touch directly by email to firstname.lastname@example.org & we’ll be sure to resolve your issue.
Black Friday smokin’ deals are available on Friday 25th November from 10am – 6pm or while stocks last. No substitutes permitted. The smokin’ deals will be up to 33% off selected Hickory’s At Home items. Prices are displayed. Minimum order of £25 applies. The £5 shipping cost is excluded from the deal. Hickory’s At Home reserve the right to (i) cancel these deals at any time, (ii) amend these terms, (iii) limit the number of delivery slots.
Our Refund Policy
Our pitmasters take care & attention to smoke all your food & to make sure your order is correct, if we miss something, get something wrong or you’re not happy with your order we’re really sorry and we’ll be sure to sort it for you.
• Please email us at email@example.com and we’ll happily help you.
• If your refund is agreed a credit will automatically be applied to your credit card or original method of payment.